Wow. I got a late charge of $43. on a $351 purchase with Amazon and 2 weeks late. I normally paid everything online and use paperless delivery system. I bought this netbook from Amazon on Sept29, didn't get all deliveries until Oct 15th. I forgot totally about this purchase since I always pay online purchase the next day , but since I wasn't sure if I'm going to keep the netbook, I waited. Anyhow, I called Amazon Chase and asked for forgiveness, and the operator answer was "no way in hell" practically. I know all these banks are trying to get the money back from bad loans and stuff, and they try to stick it to good people who sometimes make mistake like me. Anyhow, I canceled the Chase credit card account, if you say "no way in hell" with me, then I'll never have to deal with you ever again. Every time we go to a website to buy something, they always offer a convenient credit card associated with the site. Don't apply, just use your own credit card, the one that knows you. They may not say "no way in hell" with you when you asked for forgiveness because they still want your business  Alright, free shipping @ Amazon cost me... ... $43.00. $43 is not going to send me and my family on to the street, but it does take away 11 happy meals from my little kids and it just shows how badly Chase is treating its customers and desperately trying to rip people off. I think my $43.00 is going to the CEO bonus funds.

* I logged in the account and asked for late charge reversal through customers service.... Today, the account was credited $39.00 late charge. Wow, that was nice of someone on thanksgiving. So, Chase wasn't bad after all... or everything is decided by someone, the call I made was answered by someone who didn't want to help or phone operators have no power to wave late charges. Well, my kids can eat their happy meals again and internet is always the best way to ask for forgiveness and there always nice people online.

Thanks the one that did it at Chase,

L2